Shaw Routing Issues in Vancouver
Shaw was having some routing issues in Vancouver today around 13:40 PST that affected some customers in the Vancouver area. The issue was fixed by the Shaw staff approximately 14:40 PST and the...
View ArticleZelus Hard Drive Failure
At around 10:00 PM PST the hard drive on the Zelus server suffered a complete failure. Our staff are on site and will be doing the following: Remove the dead drive and install/format a new drive. Do...
View ArticleRouting Issues in Texas
There are currently some routing issues at the Planet in Texas. Staff are investigating the issue and working on a solution. The routing issue is only affecting some clients and not all. This issue...
View ArticleVancouver Datacenter Issues
At aproximately 3:00 AM PST the datacenter in Vancouver with the Diddy, Apollo and Artemis server were down. The issue was for the entire data center and their staff were onsite and working on a...
View ArticleVancouver Datacenter Issues
At approximately 2:00 PM PST the data center in Vancouver with the Diddy, Apollo and Artemis server were down. The issue was for the entire data center and their staff were on site and working on a...
View ArticleVancouver Datacenter Maintenance
The data center in Vancouver with the Diddy, Apollo and Artemis server are located will be down for 6 – 8 hours while the Data Center performs maintenance. Starting April 14th 2009 at 10 PM the...
View ArticleApollo Server Issues
Once the planned maintenance by the data center was completed we noticed that there was a problem with the Apollo server. The server is currently being worked on and we will update this post with more...
View ArticleDiddy Server Issues
The server has become unresponsive at 6:01 and staff are investigating the server to determine the cause. We will update this post with more details as we have them. There is a staff member on site...
View ArticleAbaris Server Issues
Over the last 24 hours the abaris server has been randomly dying. We have been doing upgrades and various checks to find the cause of the issue. At 10:00 AM the hard drive became unresponsive. We are...
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